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Refund Policy

Refund Policy – IP4KPRO

Last updated: May 2026

At IP4KPRO, customer satisfaction is extremely important to us. We are committed to providing high-quality IPTV services and fair refund conditions.

1. 30-Day Money-Back Guarantee

We offer a full refund within 30 days for the following subscription plans:

  • 3-Month Plan
  • 6-Month Plan
  • 12-Month Plan

If you are not satisfied during the first 30 days, you may request a refund.

2. 7-Day Refund for Monthly Plans

For 1-Month subscriptions, customers may request a refund within 7 days after activation.

3. Non-Refundable Situations

Refunds will not be provided for:

  • Internet-related buffering or connection problems
  • ISP blocking or poor local network quality
  • Unsupported or outdated devices/apps
  • Failure to follow setup instructions
  • Expired refund period
  • Abuse of the refund policy
  • Service interruptions caused by third-party applications or devices

4. Refund Request Process

To request a refund:

  1. Contact our support team
  2. Provide your subscription information
  3. Explain the issue you experienced

Contact Information:

Refund requests are usually processed within 5–7 business days.

5. Payment Refund Methods

Refunds are issued using the original payment method whenever possible, including:

  • Western Union
  • Remitly
  • WorldRemit
  • Patreon/PayPal
  • Cryptocurrency
  • Eneba Gift Cards

6. Service Testing

We strongly recommend testing the service on your device before purchasing long-term plans to ensure compatibility and satisfaction.

7. Right to Refuse Refunds

IP4KPRO reserves the right to deny refund requests that violate this policy or involve suspicious or abusive activity.